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Training Specialist - Capitol Federal | Open until 02/28/2024

    Job Summary:
    Conducts focused educational/training needs assessments within specified lines of business (retail, mortgage, operations); designs, develops, delivers, and evaluates a range of responsive educational curricula and training programs.

    Duties/Responsibilities:
    • Delivers group and individual instruction and training covering a range of technical, operational, and/or management areas for a specified line of business.
    • Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
    • Coordinates or performs administrative functions necessary to deliver and document training programs.
    • Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
    • Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.
    • Perform other duties as assigned.
    • Participate in proactive team efforts to achieve departmental and company goals.
    • Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

    Required Skills/Abilities:
    • A minimum of one year of banking experience working with employees and teaching them basic processes.
    • Must be able to navigate current banking system and have good communication skills.
    • Other skills preferred but not required are experience with instructional design and adult learning.
    • A high school degree or equivalent.
    • Provides guidance and expert advice to management or other groups on technical, systems or process related topics.
    • Develops and maintains constructive and cooperative working relationships with others.

    Apply online at: https://www.capfed.com/careers